ShoreTel

ShoreTel is one of the largest providers of cloud, premises-based and hybrid business telephony and unified communications (UC) solutions. Our award-winning, brilliantly simple communications offerings lead the industry in customer satisfaction and lowest total cost of ownership.

Our innovative offerings empower organizations and employees to collaborate, connect and work no matter time, place or device.

Offerings include:

  • Business phones
  • Application integration
  • Collaboration tools
  • Mobility
  • Contact center applications

With ShoreTel, organizations enjoy freedom of choice: our award-winning, premises-based IP phone system owned and managed in-house, or cloud-based communications managed offsite by our expert telephony teams, or a combination of both.

Regardless, ShoreTel’s solutions are built to scale, grow, and evolve as needed. So companies can buy or subscribe to the business communication solutions they need today, with no risk to their original investment should their needs change tomorrow.

ShoreTel’s purpose-built solutions remove the barriers and complexity common with other provider’s solutions – whether an organization is seeking to replace an old phone system, add new office sites or branches, upgrade to unified communications, or modernize its contact center. With fewer resources tied up in a phone system, a company’s resources are freed to work on the real task at hand: moving the business forward.

ShoreTel Connect CLOUD Quick View
ShoreTel Connect CLOUD Overview

RingCentral

RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.

Our cloud-based communication and collaboration platform offers more than VoIP phone service or virtual PBX. It offers a comprehensive set of capabilities that unify:

  • Voice
  • Video
  • Team messaging and collaboration
  • SMS
  • Conferencing and online meetings
  • Contact center
  • Fax

RingCentral is recognized as a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year.

 

RapidScale

RapidScale, a managed cloud services provider, delivers world-class, secure, and reliable cloud computing solutions to companies of all sizes across the globe. Its state-of-the-art managed CloudDesktop platform and market-leading cloud solutions are the reasons why RapidScale is the provider of choice for leading MSOs, VARs, MSPs, Carriers and Master Agents throughout the United States.

RapidScale is not only delivering a service but also innovating advanced solutions and applications for the cloud computing space. RapidScale’s innovative solutions include:

  • CloudServer
  • CloudDesktop
  • CloudOffice
  • CloudMail
  • CloudRecovery
  • CloudApps, and more

Rackspace

Lots of companies will rent you access to their raw computing infrastructure. But your cloud doesn’t operate on infrastructure alone. It takes a wide variety of specialized engineering skills to architect and manage not only the infrastructure, but also the many complex tools and applications that run on top of it, including the latest data engines and ecommerce platforms. With other providers, that’s your responsibility. But we do things differently at Rackspace.

We are the number one managed cloud company. Everything we offer is managed. That’s because we believe:

  • Uptime and redundancy are shared responsibilities, rather than a burden for the customer alone.
  • Economies of scale are nice—but economies of expertise are even more valuable. The highest performance and cost-efficiency come when you combine infrastructure with specialized expertise and the exceptional customer service that we call Fanatical Support®.
  • Every customer should have easy access to engineers—by phone, chat, or email, 24x7x365—to help with planning, architecting, building, and operations.

Most big providers offer only multi-tenant public cloud. They argue that one size fits all. We disagree. We think you deserve the best fit for your unique IT needs, across multi-tenant and single-tenant platforms, in your data center or ours. That’s what you get from Rackspace, a leader in hybrid cloud solutions.

We back our managed cloud with an industry-leading 100% Network Uptime Guarantee. Our approach is designed to keep you up and running fast and lean—so you can focus on hiring only the engineers who will differentiate your business.

Polycom

Polycom is the industry leader in unified collaboration solutions.

Companies choose us for solutions that enable their geographically dispersed workforces to communicate and collaborate more effectively and productively over distances. Using Polycom telepresence, video, and voice solutions and services, people connect and collaborate from their desktops, meeting rooms, class rooms, and mobile settings. Organizations from a wide variety of industries and the private sector work with Polycom standards-based solutions to:

  • Gain a fast return on their investment as their teams easily collaborate “face to face” wherever they are
  • Cut the time, cost, and carbon emissions associated with gathering the right people in one place to solve problems
  • Apply saved resources, time, and energy to primary business and organizational challenges

 

Premier Global Services, Inc. – PGi

PGi is the world’s largest dedicated provider of collaboration software and services. For 25 years, our broad portfolio of products has served the end-to-end collaboration needs of enterprises. Accessible anywhere, anytime and on any device, PGi’s award-winning collaboration solutions drive productivity and teamwork for approximately 50,000 customers around the world. Over the last five years, PGi has hosted over 1.2 billion people from 155 countries in nearly 300 million virtual meetings.

We provide a collaborative advantage to nearly 50,000 enterprise customers, including 75% of the Fortune 100™.

Our award-winning Unified Collaboration & Communications (UC&C) software and services are globally available and scalable for every business need.

At PGi, we like to say that we give people and the companies they work for a “Collaborative Advantage.” Because we know that better collaboration leads to better results.

Click here for PGi Solutions Data Sheet

Mitel

Mitel is the business communication expert powering more than 2 billion connections every day, including over 33 million daily cloud connections. We help companies connect, collaborate and take care of their customers anywhere, anytime, over any device. With over 40 years of experience providing business communication solutions, more than 60 million users in 100 countries have entrusted us with their communication needs. It’s why we hold the #1 market share leader in Europe, the Middle East and Africa and why Gartner has recognized us as a Leader in Unified Communications. And offering the best path to the cloud has made us the fastest-growing global cloud communication provider in the world.

Business Communication Experts

The industry’s broadest portfolio of business phone systems, collaboration and contact center solutions allows us to support the communications needs of the smallest business to the largest enterprise—both in the cloud and on premise.

Mitel products include applications and mobility options that optimize businesses and make companies more productive. Our innovative solutions help customers keep up with leading technology trends, like:

  • Bring-your-own-device (BYOD)
  • Cloud-enablement
  • Multi-channel communication

Businesses can even use our solutions to help attract and retain the best employees and customers. We design for the future, and our solutions create a foundation for today that’s both scalable and upgradable for tomorrow. Mitel is an innovative company but technology does not dictate our decisions. Mitel solutions are designed based on customer business objectives and challenges, and our history of innovation is reflected in our 1,800 patents and applications.

Mediacom

Mediacom Communications is the nation’s fifth largest cable television company based on the number of basic video subscribers, and among the leading cable operators focused on serving the smaller cities and towns in the United States. Our service areas have a significant concentration in the Midwest and Southern regions, and we are the leading provider of broadband services in Iowa and the second largest in Illinois.

Through our interactive broadband network, we provide our customers with a wide variety of advanced products and services, including:

  • Video services, such as:
    • Video-on-demand
    • High-definition television
    • Digital video recorders
  • High-speed data
  • Phone service

We offer the triple-play bundle of video, HSD and phone over a single communications platform, a significant advantage over most competitors in our service areas.

Our objective is to be the preferred multi-platform provider of entertainment, information and telecommunications services, as well as the recognized leader in providing superior customer service and support in the markets we serve.

Masergy

Masergy owns and operates the largest independent Software Defined Platform in the world, delivering hybrid networking, managed security and cloud communication solutions to enterprises around the globe.

Our platform leverages advanced technologies including those below to drive the flexibility, visibility, and control that enterprise IT teams require.

  • Software defined networking
  • Network function virtualization
  • Advanced machine learning
  • Big data analytics

By simplifying complexity through automation, we design, deploy, modify and manage these essential solutions.

Masergy is a company comprised of industry firsts:

  • Our fully managed hybrid networking solutions deliver unparalleled flexibility, visibility, and real time service control.
  • Our advanced managed security solutions use advanced machine learning and behavioral analytics to detect and thwart the most advanced persistent threats.
  • Our cloud communication solutions provide a rich suite of applications that allows employees, customers and partners to collaborate in a seamless fashion.

Jive

Jive Provides Enterprise-Grade Hosted Communications.

Founded in 2006, Jive Communications provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Jive is rapidly becoming the standard for business communications worldwide.

Jive Products

Jive delivers a range of Unified Communications products, including voice, video, contact center, and mobile applications.

  • Jive Voice: Jive’s cloud-based phone system comes with full PBX function, admin controls, and unlimited phone features.
  • Jive Video: Jive Video offers point-to-point and multipoint virtual meetings and video collaboration.
  • Jive Contact Center: Advanced contact center controls and monitoring are available through Jive Contact Center.
  • Jive Applications: Customers can access Jive services using their mobile devices, desktop computers, and web browsers.

Strategic Partnerships

Jive leverages partnerships with global leaders in telecommunications services and hardware. Offerings from these vendors, in combination with Jive services, deliver best-in-class hosted communications.